Privacy Policy
How Askuala Challenge handles player information.
1. Introduction
Askuala Challenge is a general-knowledge quiz and multiplayer gaming service available through Askuala360.com and its associated websites.
We respect players’ privacy and are committed to protecting personal information. This Privacy Policy explains what information we collect, why we use it, and the choices available to players.
2. Information We Collect
- Account information: Email address, display name, account identifiers and authentication information.
- Profile information: Profile picture, achievements, trophies, rankings and game preferences.
- Gameplay information: Answers, scores, XP, RP, streaks, multiplayer results, opponents and game history.
- Community information: Player chat, safety reports and information associated with reported behavior.
- Support information: Requests, messages and replies submitted through Help & Support.
- Technical information: Connection details, IP addresses and information processed by hosting, security and authentication providers.
3. How We Use Information
We use player information to operate accounts, provide quizzes and multiplayer games, maintain rankings, protect the game against abuse, respond to support requests and deliver essential account notifications.
Optional reminders will be handled according to players’ available notification preferences.
4. Service Providers
Askuala uses Supabase for authentication, databases and gameplay services; Cloudflare for website hosting and delivery; and Resend for transactional account emails.
These providers may process information necessary to deliver their services. Askuala does not sell player information to advertisers.
If advertising, subscriptions or additional analytics services are introduced, this Policy will be updated to describe the associated data practices.
5. International Data Processing
Askuala’s current Supabase databases are hosted in European regions. Player information may therefore be stored or processed outside Ethiopia.
Askuala will assess and address applicable data-localization and international-transfer requirements under Ethiopian law.
6. Public Player Information
Player names, profile pictures, rankings, achievements and selected gameplay statistics may be visible to other players.
Email addresses, passwords and private support requests are not intended to appear on public leaderboards.
7. Information Security and Retention
Askuala uses authentication controls, database access restrictions and service-provider security protections to help safeguard information.
Account and game information is retained while necessary to operate the service. Support and safety information may be retained as needed to resolve reports, maintain security or meet applicable legal obligations.
We review verified deletion requests and restrict any information that must lawfully be retained. The precise retention schedule and backup-deletion procedures will be documented as part of our account-deletion process.
8. Player Rights and Account Deletion
Players may update certain profile information, adjust available preferences, and request access to, correction of, or deletion of their personal information.
Account deletion may be requested through the game’s Help & Support section or the designated account-deletion webpage. Requests are subject to account-ownership verification and are currently processed through a staff-reviewed procedure.
Deleting an account will require removal of associated personal data, except where retention is legally justified.
9. Younger Players
Askuala does not currently provide a verified parental-consent process. Players younger than 16 should not create accounts until appropriate age-verification and parental-authorization procedures are available.
10. Contact
For privacy questions, account concerns or data requests, contact Askuala Challenge through the in-game Help & Support service.
11. Policy Updates
Askuala may update this Privacy Policy when features, service providers, legal obligations or data practices change.
Material changes will be communicated through appropriate notices.
Account deletion information: Request account deletion